Privacy Policy

At Lenore Gimpert Prints, your privacy is paramount. We are committed to protecting your personal information with the utmost care, respect, and professionalism. We handle your data securely and thoughtfully, ensuring your privacy is respected at every step. Our data practices are designed to be efficient, precise, and secure, reflecting our dedication to your privacy.

This Privacy Policy explains how we collect, use, store, and share your information in compliance with U.S. laws, including the California Consumer Privacy Act (CCPA), and other applicable privacy regulations.

1. Information We Collect

We collect personal information that you voluntarily provide to us. This includes:

• Contact Information: Your name, email address, and phone number, allowing us to communicate with you and personalize your experience.
• Shipping & Billing Information: Your shipping and billing addresses, which are necessary to process your orders and ensure accurate delivery.
• Payment Information: Your payment details, which are securely processed through trusted third-party payment gateways. We do not directly store your full payment information.
• Purchase History & Preferences: Details of your past purchases and your preferences, which help us to offer you relevant products and improve your shopping experience.
• Communications: Your messages and correspondence with us, enabling us to provide customer support and address your inquiries.
• Device & Usage Data: Limited information about your device and how you use our site (e.g., browser type, IP address) for analytics and site optimization. This data is anonymized where possible.

2. Cookies & Tracking Technologies

We use cookies and similiar tracking technologies to:

• Analyze Site Traffic: Understand how users navigate our site, allowing us to improve its design and functionality.
• Remember User Preferences: Store your settings and preferences to personalize your experience.
• Personalize Your Browsing Experience: Tailor content and offers to your interests.

You can manage your cookie preferences through your browser settings. For more detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing and Fulfillment: To process your orders, arrange for shipping, and provide you with order updates.
• Customer Support: To respond to your inquiries, provide assistance, and resolve any issues.
• Personalization: To tailor your experience on our site, including recommending products and offers that may interest you.
• Site Improvement: To analyze site usage and feedback to improve our website's functionality and user experience.
• Marketing Communications (with your consent): To send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
• Legal Compliance: To comply with applicable laws and regulations.

4. Data Sharing

We may share your information with the following categories of recipients:

• Service Providers: Trusted third-party service providers who assist us with payment processing, shipping, marketing, and analytics. These providers are contractually obligated to protect your data.
• Business Providers: In limited circumstances, we may share data with business partners to offer you joint products or services. We will always obtain your consent before sharing your data for these purposes.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

5. Data Security & Storage

We are committed to protecting your data. We use SSL encryption to secure data transmitted between your browser and our servers. We also utilize secure cloud infrastructure and implement industry best practices to safeguard your data. While no system is perfectly secure, we continuously strive to enhance our security measures.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a portable format.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers (If Applicable)

If we transfer your data outside of your country, we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through other means.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

legal@lenoregimpertprints.com | 1-855-552-5331 (M-F 9-5 EST)